Frequently Asked Questions
Everything you need to know about your Royal Fans experience.
What are your standard shipping times?
We offer standard shipping within 3-5 business days and expedited shipping within 1-2 business days for all domestic orders.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return label.
Do your products come with a warranty?
Yes, all Royal Fans products are backed by a 1-year limited warranty covering manufacturing defects and hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order moves to our fulfillment center and cannot be changed.